Experience Refunds. Participants who make a deposit (total or half) are eligible for a full refund within 7 days of initial payment, as long as there are 30 days or more until the Experience begins. A refund will not be issued after 7 days of the marked payment date, or if there are 29 days or less until the start of the Experience. Full Payment is due 30 days prior to the Experience.If the customer misses the 7-day refund window, the customer has the opportunity to transfer their deposit (total of half) to a future XPT Experience occurring within 1 year, but will be assessed a $750 transfer fee. The customer is only eligible to transfer deposit to another Experience one (1) time. In all circumstances, transfer of deposit to another offered XPT Experience must be requested a minimum of 30 days before the Experience start date.No refunds or transfer can be accommodated if there are 30 days or less to the start of Experience.
Certification Refunds. Participants who sign up and pay are eligible for a full refund within 7 days of initial payment, as long as there are 30 days or more until the Certification begins. A refund will not be issued after 7 days of the marked payment date, or if there are 29 days or less until the start of the Certification. Full Payment is due 30 days prior to the Certification. If the customer misses the 7-day refund window, the customer has the opportunity to transfer their payment to a future XPT Certification occurring within 1 year, but will be assessed a $50 transfer fee. The customer is only eligible to transfer deposit to another Certification one (1) time. In all circumstances, transfer of deposit to another offered XPT Certification must be requested a minimum of 30 days before the Certification start date. No refunds or transfer can be accommodated if there are 30 days or less to the start of Certification.
Please note, XPT has the right to cancel a certification due to weather, unavailability (sudden illness), not enough attendees etc. In these cases you will be notified and refunded in full.
*If you purchase a hotel room to attend the certification (coming from out of town), we suggest you book a room that allows you to cancel without penalty. It is not the responsibility of XPT to pay for this additional purchase. If you need to cancel your registration for the certification, please contact XPT.
If you have any questions about your products or account, you should send an email to Customer Service at CONTACT@XPTLife.com or call Customer Service at (310) 717-0623.
You are solely responsible for controlling the use of passwords and activation codes; authorizing, monitoring and controlling access to and use of your account and password; and informing XPT immediately in the event of unauthorized use or access to your password. By signing up for XPT, you grant to the XPT Parties the right to transmit, monitor, retrieve, store and use your information in connection with the operation of the Website. Third-Party Content and Links. The Website includes information provided by Third Parties, including opinions and advice of experts in different fields. XPT, Affiliates, and their respective employees are not responsible for the opinions, statements, services, offers or other information provided by Third Parties.The Website also may include the personal recommendations and opinions of XPT, Affiliates or others. Although XPT, Affiliates or others may have endorsement arrangements with some companies, neither XPT, Affiliates nor any of their respective employees or agents makes any representation or warranty or assumes any liability regarding the quality of products or services that may be purchased by you from the Website or from any Third Parties. It is up to you, the user of this Website, to determine whether information made available on the Website satisfies your needs. The Website includes hyperlinks that will take you out of the Website to third-party websites. Links to third-party websites may be included in advertisements for third-party services, or they may be accompanied by descriptions of third-party services.
Linking and Framing. Without the prior written permission of XPT, you may not frame, or make it appear that a website of Third Parties is presenting or endorsing, any of the Content of the Website, or incorporate any intellectual property of XPT, Affiliates or any of their licensors into another website or other service. Without the prior written permission of XPT, you may not frame, or make it appear that a website of Third Parties is presenting or endorsing, any of the Content of the Website, or incorporate any intellectual property of XPT or any of their licensors into another website or other service.
Comments and Suggestions. We appreciate your comments and feedback about the Website. Please note that by providing comments, ideas or suggestions to us, you grant to us and our affiliates a nonexclusive, transferable, irrevocable, worldwide, royalty-free, perpetual license and right to use, modify, reproduce, disclose, publish and distribute such submissions for any purpose, without restriction, without compensating you in any way and without right of attribution. If you do not wish to grant us such rights, we ask that you not send us or post comments or other submissions, particularly any information you consider to be confidential or original creative material, such as scripts, story ideas, photographs or original artwork.
Forums. The materials, information and opinions included and/or expressed in or on bulletin boards, chat rooms, community pages or other forums, if any, or by our moderators on this Website (“Forums”) are not necessarily those of XPT. XPT does not undertake to monitor or review Forums, and the content of Forums is not the responsibility of XPT. XPT may remove or modify any content without notice or liability at any time in its sole discretion. Any use of Forums will be at your own risk and will be subject to the disclaimers and limitations on liability set out above.
Rights to All Submissions. All material you submit such as posting of reviews, comments, photographs, postings to chat rooms, forums, blogs, moderators and other public posting areas, and any material you submit via emails to CONTACT@XPTLife.com or in any form to any representative of the Website, whether text or images, becomes the property of XPT and may be reproduced, modified and distributed in any medium including, without limitation, books, magazines, television, home video, DVD, motion pictures, blogs, websites, mobile services, products or any other commercial promotion, for any purpose and in perpetuity, without compensating you in any way and without right of attribution or credit. Further, you understand that by posting material on XPT’s community and social media websites, you are granting to XPT, its partners, vendors, production companies, and programming and content distributors, and anyone else authorized by XPT, Affiliates, their officers, directors, members, managers, employees, agents, licensees, successors and assigns (the “XPT Parties”), a non-exclusive, perpetual, royalty-free, fully paid up, irrevocable, unrestricted, worldwide license to display, use, copy, modify, transmit, sell, exploit, create derivative works from, distribute, and/or publicly perform such materials posted on XPT’s community and social media websites, in whole or in part, in any manner or medium, now known or hereafter developed, for any purpose. The foregoing grant shall include the right to exploit any proprietary rights in such posting or submission including, but not limited to, rights under copyright, trademark, service mark or patent laws under any relevant jurisdiction. Also, in connection with the exercise of such rights, you grant XPT, and anyone authorized by XPT, the right to identify you as the author of any of your postings or submissions by name, email address or screen name, as XPT deems appropriate without any obligation by XPT. You represent and warrant that any submission will be wholly owned by, and original to, you and that no consent or the approval of any other person or entity will be required for you to assign the rights to XPT as contemplated herein. If you do not wish to grant us such rights, we ask that you not make submissions to the Website, particularly any information you consider to be confidential or original creative material, such as scripts, story ideas, photographs or original artwork. If you make submissions, you agree to grant to us and our Affiliates all rights described herein. XPT has the right to reject any submissions and you acknowledge that XPT may have similar materials. By using this Website, you waive all right to any submission.
Responsibility. Please act responsibly when using this Website. You may only use this Website and its contents for lawful purposes and in accordance with applicable law and you are prohibited from storing, distributing or transmitting any unlawful material through this Website. You may not collect or store personal information regarding other users. You recognize that storing, distributing or transmitting unlawful material could expose you to criminal and/or civil liability. You agree that if a third party claims that material you have contributed to the Website is unlawful, you will bear the burden of establishing that it is lawful. You understand and agree that all materials publicly posted (other than by XPT) or privately transmitted on or through this Website are the sole responsibility of the sender, not XPT, and that you are responsible for all material you upload, post or otherwise transmit to or through this Website. Objectionable Content. XPT requires that you do not post emails or submit to or publish through Forums or otherwise make available on this Website any content or act in a way which in our opinion: (a) libels, defames, invades privacy, stalks, is obscene, pornographic, racist, abusive, harassing, threatening or offensive; (b) disparages, criticizes, belittles, parodies or otherwise portrays in a negative light any actor appearing in the Material; (c) seeks to exploit or harm children by exposing them to inappropriate content, asking for personally identifiable details or otherwise; (d) infringes any intellectual property or other right of any entity or person, including violating anyone’s copyrights or trademarks or their rights of publicity; (e) violates any law or may be considered to violate any law; (f) violates any right to transmit under any contractual or other relationship (e.g., inside information, proprietary or confidential information received in the context of an employment or a non-disclosure agreement); (g) advocates or promotes illegal activity; (h) impersonates or misrepresents your connection to any other entity or person or otherwise manipulates headers or identifiers to disguise the origin of the content; (i) advertises any commercial endeavor (e.g., offering for sale products or services) or otherwise engages in any commercial activity (e.g., conducting raffles or contests, displaying sponsorship banners, and/or soliciting goods or services) except as specifically authorized on this Website; (j) solicits funds, advertisers or sponsors; (k) includes programs which contain viruses, worms and/or ‘Trojan horses’ or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications; (l) disrupts the normal flow of dialogue, causes a screen to scroll faster than other users are able to type, or otherwise act in a way which affects the ability of other people to engage in real time activities via the Website; (m) copies any other pages or images on this Website except with appropriate authority; (n) amounts to a ‘pyramid” or similar scheme; (o) amounts to ‘data warehousing’ (i.e., using any web space made available to you as storage for large files which are only linked from other sites) and you must provide a reasonable amount of content to accompany such material in order that at least some of the traffic to your site comes directly via us; (p) disobeys any policy or regulations established from time to time regarding use of this Website or any networks connected to this Website; (q) provides untruthful and inaccurate registration information; (r) uses any information obtained from the Website to harass, abuse or harm other people or solicits personal information from anyone under 18; (s) promotes information that the user knows is false or misleading; (t) promotes conduct that is abusive, threatening, obscene, defamatory or libelous; (u) contains links to other sites that contain the kind of content which falls within the descriptions set out at (a) to (t) above.
Warranties. Warranties for all products purchased through the Website are limited to those warranties provided by the respective manufacturers, distributors or suppliers of such products. XPT has no responsibility for such warranties, if any.
6221 Wilshire Blvd., Suite 205
Los Angeles 90049